Job Description

Job Description

Job Description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Community Health Worker

Department - Population Health

Reports to - Lead Member Care Coordinator

Benefits -

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position: The primary role of the Community Health Worker (CHW) is to be a link/liaison between public health/health related services to the community. The CHW is tied to the community and is able to provide cultural humility and competence to individuals within the community. Help to build capacity, access, and care opportunities through health education, health promotion, direct outreach, community events, social support and advocacy. Work both within the community and within the clinic setting where specific duties may include: assessment and addressing of social determinants of health, providing care coordination, chronic disease management, perinatal care coordination, financial assistance, wellness screenings, etc. Target at risk patients identified via screenings, care gaps, and referrals.

• Work Location: FLOAT (To All PHS Sites as Needed)
• Schedule: Monday: 8 am - 5 pm, Tuesday: 8 am - 8 pm, Wednesday: 8 am - 8 pm, Thursday: 8 am - 5 pm, Friday: 8 am - 1 pm.
• Travel: This role will travel to all PHS sites as needed. Eligible for travel reimbursement.

Duties/ Responsibilities -

• Supports assigned sites with patient care coordination needs.
• Identifies social determinants of health opportunities and ensures linkage to resources.
• Refers assigned populations and families to appropriate community agencies or facilities, acts as liaison which such organizations, and as an advocate for patient.
• Assists with outreach and coordination of interventions for identified patients and community as applicable.
• Assists with coordination of appointments to include scheduling and confirmation of appointments.
• Provides health wellness screenings.
• Assists with care gap assessment and closure.
• Provides outreach to help patient manage chronic health conditions.
• Promotes healthcare options based on needs identified.
• Provides patient education regarding community supports/resources.

Qualifications -

Education: Bachelor’s degree in social work, Human Services.

Required: Excellent interpersonal, oral and written communication skills.

Must have strong emotional intelligence.

Only act within the scope of practice.

Meet a standardized set of competencies for the position description established by PHS before working independently.

Preferred: Public Health or related filed or 1year MINIMUM health care experience preferred.

Community Health Worker Certification.

Bilingual English/Spanish preferred

Current/valid License: Current/valid driver’s license, proof of insurance, and reliable vehicle required

Immunizations: All PHS immunizations as needed

Pay Range - $46,786.00 - $62,876.00

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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