Location: Remote Duration: 12 Months Must-Have Skills (Candidates Without These Will Not Be Considered) 1+ years of experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER ServiceNow knowledge and experience Strong customer service skills & customer-focused mindset Ability to work independently (self-starter) Required Certifications (Any 3 Must-Have) Epic Cadence Epic Prelude Epic Grand Central Epic Referrals Epic SER Badge Job Description This role supports the maintenance of Epic provider records, including work queue resolution, ServiceNow tasks, and customer support tickets. Responsibilities include addressing registration and scheduling issues, configuring EVS and transport systems, and maintaining Epic Place of Service Records for billing/referrals. The role requires strong Epic expertise and a team-oriented approach. ClinDCast LLC
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