Front Desk Clerk Job at Hilton Grand Vacations, Charleston, SC

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  • Hilton Grand Vacations
  • Charleston, SC

Job Description

Job Description

Work for a winning team that offers Day-one Benefits! Team Members are the HEART of what we do.

OPEN HOUSE INTERVIEWS – Come check out our wonderful resort and meet the Front Desk team!

•Position: Evening Shift Front Desk Agent
•When: Every Monday – Friday
•Time: 9am – 3pm
•Location: 583 King St, Charleston, SC 29401

Attendees will engage in meet and greet, property tour, and on-site interviews, possibly receiving instant job offers.

We recommend you come ready to interview with an updated resume. You will have the chance to highlight specific accomplishments and relevant experiences during your interview and ask questions during the interview process.

Why do Team Members Like Working for us?


•This position is Full-Time, working a shift of 3:00PM to 11:00PM
•Driven hourly pay
•Get your earned pay any time before payday through DailyPay*
•Medical, Dental, and Vision benefits starting on Day 1
•Generous Vacation Time Off Program and Paid Sick Time
•Discounted hotels and resorts rates worldwide
•401(k) program with company match
•Tuition reimbursement programs
•And much more!

A career as a Front Desk Agent ensures that every interaction with a guest or owner is a positive and memorable experience while checking them in and out of the property.

Responsibilities Include:


•Input information into the computerized reservations’ system to update and maintain records.
•Access reservation system to resolve unit availability and assists guests with reservations or changes as required.
•Generate invoices and collects monies due through the rental program and through merchandise sales. As well as maintain the safety deposit boxes.
•Receive housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
•Prepare and consistently restocks the front desk with supplies including preparing arrival packets.
•Provide information on area attractions and resort amenities.

Qualifications:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

•High School Diploma or equivalent experience
•6 months to a year of Front Desk or Customer Service experience
•Professional office experience with strong written and verbal communication
•A courteous, professional demeanor and presentation need to prevail when handling upset guests and difficult situations.
•Ability to prioritize responsibilities and prioritize duties to meet interpersonal targets and demands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

Qualifications:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

•High School Diploma or equivalent experience
•6 months to a year of Front Desk or Customer Service experience
•Professional office experience with strong written and verbal communication
•A courteous, professional demeanor and presentation need to prevail when handling upset guests and difficult situations.
•Ability to prioritize responsibilities and prioritize duties to meet interpersonal targets and demands.

Job Tags

Hourly pay, Full time, Work at office, Worldwide, Shift work, Afternoon shift, Monday to Friday,

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