Job Description
Please note, this position is located at Deer Valley Resort in Park City, UT.
Year Round
Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
- Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
- Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
- Subsidized meals at Employee Dining Rooms offered for staff while on shift
- Subsidized housing options available for seasonal full-time staff
- Discounts for staff members at restaurants, shops, and service providers in Park City
- Healthcare options are available for staff members
- 401k plan with company match
PURPOSE OF POSITION: The Signature Collection Housekeeping Area Manager is responsible for managing the housekeeping department by working and communicating with the housekeeping supervisors, common area cleaners, and houseperson.
RESPONSIBILITIES: - Supervise housekeeping, common area cleaners, and houseperson staff
- Plan and distribute assignments for the housekeeping, common area cleaners, and houseperson staff to ensure optimal coverage during peak and off-peak periods
- Establish and enforce cleanliness, sanitation, and safety standards in compliance with company policies and regulatory requirements
- Ensure proper use of housekeeping equipment and cleaning chemicals including training on safety data sheets (SDS)
- Collaborate with front desk, operations, and maintenance teams to prioritize homeowner and guest requests
- Participate in budget planning and expense tracking for housekeeping-related costs
- Organize departmental meetings to communicate goals, performance reviews, and team recognition
- Track and report on departmental KPIs, such as guest satisfaction scores and labor efficiencies
- Recruit, manage, train, develop, and evaluate performance of housekeeping personnel
- Prepare daily housekeeping "boards" and provide them to housekeepers
- Oversee and follow up on room inspection sheets and tabulate monthly scores to provide to the general manager
- Maintain the lost and found department and mail found items to the appropriate address
- Oversee monthly inventory of housekeeping supplies and order new items as needed
- Routinely inspect units to ensure company standards of quality and cleanliness are met
- Responsible for all payroll records, turning in time log reports to the payroll department, and maintaining staffing forecasts with the assistance of the general manager
- Maintain control of all keys and replace keycards as needed
- Perform timely billing for housekeeping services, including owner stays, owner guest stays, and deep cleaning/inventory
- Proactively communicate with owners regarding upcoming services (deep clean/inventory) and schedule deep cleaning
- Invoice purchase orders and perform credit card reconciliation
- Act as the Fortessa point person
- Schedule dry cleaning services for owners and guests
QUALIFICATIONS: - Minimum of 3-5 years in supervisory or management housekeeping or property management experience required
- Prior experience with budgeting, inventory management, and staffing forecasting
- Bilingual candidates (English and Spanish) strongly preferred
- Able to lift a minimum of 50 lbs. and work in varied weather conditions
- Possess a valid Utah driver's license and clean driving record
DATES OF EMPLOYMENT: PAY RATE: - $60,000 - 70,000 annually, dependent on experience
Deer Valley Resort is an Equal Opportunity Employer.
Job Tags
Full time, Seasonal work, Local area, Shift work,