Job Description

Are you looking for a high energy, strategic, and fast-paced position as a UX/UI Designer - AI? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options - you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program - a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

SUMMARY

We are looking for a bold and creative UX/UI Designer - AI to rethink and redefine user experiences in an AI-first product landscape. In this role, you will lead the user experience design for all AI-powered initiatives within our platform, collaborating closely with the AI Product Manager, engineers, and stakeholders across client care, sales, and product.

Your work will shape how users interact with intelligent systems, from embedded agents and recommendations to dynamic interfaces powered by large language models. This role is ideal for a designer excited by rapid prototyping, emerging tools, and designing for new interaction paradigms. You will drive the UX strategy for a wide range of AI experiences, balancing innovation with usability, clarity, and trust.

WHAT YOU'LL BE DOING:

• AI-First Experience Design: Design end-to-end user experiences for generative AI features, LLM agents, and intelligent workflows. Translate complex model behavior into intuitive and human-centered interactions. Develop high-fidelity prototypes using Figma and AI-first tools like Lovable, v0.dev, or work with AI code editors and Figma's MCP server. Use these tools to test novel interactions and validate assumptions early and often.
• Collaborative AI Opportunity Discovery: Partner with the AI Product Manager and Product teams to identify product areas where AI can meaningfully enhance user experience. Enable product strategy execution through the lens of UX and interaction design.
• User Research and Customer Insight Gathering: Conduct and moderate usability tests and user interviews; analyze findings and present both qualitative and quantitative data to influence design direction. Translate findings into actionable insights and journey maps that guide product development.
• Documentation and Design Systems: Create and maintain clear design documentation to ensure alignment with published Information Architecture and consistent execution across engineering teams. Contribute to evolving design systems for AI experiences.

YOU'VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

• A minimum of 3 years of experience in UX or Product Design, with a strong portfolio showcasing end-to-end product design work. Demonstrated experience collaborating in cross-functional teams.
• A Bachelor's degree in Design, HCI, Human Factors, or a related field

EXPERIENCE/EDUCATION PREFERRED

• Experience designing AI-powered or data-rich products preferred.
• Background in designing for enterprise or highly regulated industries (e.g., healthcare, education) is a plus.
• Familiarity with HTML/CSS or code-aware design systems would be beneficial.

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute), which is near the Raleigh/Durham airport. You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter.

Company: Relias LLC | Job ID: 283988

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